FAQ

Payment options for different countries

Customers from Sweden and the United Kingdom can use Klarna Check out.

Customers from other countries most us Paypal as a payment method.

Leave a message with your order

If you want to leave a message concerning your order, there is a message box at the end of your purchase, you will find where you can enter your questions or requests.

Security in e-commerce

To feel safe with your purchase, you can visit the Grace of Sweden 's Facebook page and read our customer reviews and on our Pinterset page you can see many variations of dresses that our customers created together with us.


We work with Klarna, which is by far the most secure payment solution. Through Klarna we accept payment by debit/credit card, direct payment or invoice.

READ MORE

Problems when ordering in the shop

You must have cookies enabled, in order for your basket to keep track of what you have purchased.

Questions regarding the sizes

Please use the size guide to make your choice. Chest measurement is the key measure to choose the size. If your child is located midway between c.56 / 62 and c.68 / 74 so you can write it as a comment in the message box at the end of your purchase then we will customize your dress so it becomes c.62 / 68 instead. Please indicate the child's chest measurement, weight, current size and age there.


The sizes have a nice fit, not tight but definitely not baggy. They are not meant for using t-shirt underneath.

Questions regarding changing of bow

It is easy to remove the bow and sew a new bow, with a seam-ripper tool. If you do not have one, you can use a pointed nail scissor. Bend the bow aside and unpick the stitches that hold the bow. Do it from both the right and left to release it. We sew the bow quite hard, because babies can get them loose otherwise.

Shipping and delivery

The packages are well packed and safe for damages. Your shipment is delivered commonly with PostNord goods letter or DHL. We choose the delivery that best suits your purchased goods. Most models are available for immediate delivery. Orders that are available as stock items are shipped within 1-3 days. Orders that include embroidery are shipped within 3-5 days. For urgent delivery, please e-mail us and we'll try to solve it. Studio made dresses may require up to 2 weeks delivery time when they are sewn up for the customer. For urgent delivery, please contact us by e-mail, and we will do our best to arrange it. You will be notified via SMS or e-mail that the product is submitted to the carrier. Letters are delivered directly to the recipient's mailbox. In cases of the item being too large to fit in the mailbox, the recipient will receive a notification message.

The shipping cost is $35 regardless of weight.

 READ MORE

Urgent orders

If your order is very urgent, please e-mail us and we'll try to find a solution so you can get your dress in time. We can send your order by express. Then you get your package the day after before noon in Sweden, provided that we can send it before 12 o'clock the day before.

Embroidery

Approximately 70% of customers embroider the baptism date, 30% embroider the baby's birth date. If you would like the embroidery tone in tone choose creamy white (nr 1) thread for white fabric and thread pure white (nr 4) for off white fabric. That makes the embroidery appear beautiful.
We recommend font 2 for ribbon embroidery, and tone in tone embroidery. If you want your embroidery very discreet, you can, however, choose font nr 1 or 3. If you want a particular size of your design, enter it in the message box at the end of your purchase. Otherwise, we adapt the design after the number of names you selected and the thread colour and font of your choice.


The more names, the smaller letters. For many names, we recommend font 1 or 3.

If you have your own dress and would like to have it embroidered, that is fine as long as the dress is not very old and fragile. There is always the risk for a mishap with an embroidery machine. For example, there can be oil spray or a machine can be bogged down and make a hole. With our own dresses this is no problem, but if it should happen to your own dress, we will reimburse you with any model of our dresses in the series Tradition, Grace-Madde or Grace- Flower.


Order your embroidery and send the dress to us. Add a note with the dress so we know to which embroidery it belongs.

Sends your gown to:

Kristina Olofsson

Designcompaniet AB

Lillro 111

855 90 Sundsvall

SWEDEN

Personal requests

With Grace of Sweden you can always make a personal preference to your order. There is a message box at the end of your purchase, where you can fill out your wishes. You can also e-mail us before your purchase if you have any questions or are unsure.

All dresses can get shortened if you want a nice dress for a special occasion. Just e-mail us how long you want your dress, from the back of the neck to the skirt end. We always do our best to satisfy your wishes.