Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receiving of payment, and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees, as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, so shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are generously sized, and your items are well-protected.

All tags and labels should be attached and undamaged when the article is returned. If the tags or labels are cut or damaged we will not repay any money after return of article.